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COVID-19: Vaccine information, visitor restrictions, and additional resources | Medicaid: The program is changing and you must take steps to keep your UNC Health providers

      • Family walking in the woods

        When you can't wait to feel better.

        Urgent care for the whole family.

      • Health care when you need it. Extended hours, convenient location.

        Health care when you need it.

        Extended hours, convenient location.

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1869

UNC Urgent Care at The Family Medicine Center

COVID-19 Precautions

If you have COVID-19 symptoms (such as cough, fever, shortness of breath, sore throat, chest pain, vomiting, diarrhea, recent loss of smell or taste, chills), have tested positive for COVID-19 in the last 14 days or are concerned you may have been exposed to COVID-19, please call the urgent care location before scheduling an appointment.

The UNC Family Medicine Center is pleased to launch a new comprehensive urgent care practice conveniently located on UNC Chapel Hill’s campus. We are proud to bring extended hours and greater access to care for our patients. Run by UNC’s Department of Family Medicine, we offer walk-in care for health issues that do not require a trip to the emergency room.

From aches and pains to stitches and x-rays, our UNC Family Medicine Center team of providers treat any minor illness or injury for patients of all ages.

Services

  • Ear infections
  • Insect bites/stings
  • Minor cuts and abrasions
  • Minor eye infections
  • Sinus infections
  • Skin rash/poison ivy
  • Sports/camp physicals
  • Sprains and strains
  • Urinary tract infections
  • X-rays

If you think you are having an emergency, please call 911 or go to your nearest emergency department. For the after-hours nurse line, please call (984) 974-6303. For Family Medicine Center pregnant patients, please call the MCH pager number listed in your MCH binder.

Hours and Locations

Our last available appointment is 8:40 PM on weekdays and 2:40 PM on weekends. Appointments are first come, first serve with a limited number of appointments per day. The urgent care does not see patients between 12:00 PM- 1:00 PM on weekdays. 

For Patients

Forms

Acknowledgement of Receipt of Notice of Privacy Practices

Authorization for Release of Medical Information

Financial Assistance Policy

Política de Asistencia Financiera

General Consent for Treatment

Consentimiento General para el Tratamiento

Limited Release of Health Information: Friends and Family

New Patient Medical History

Notice of Privacy Practices Brochure

Notice of Separate Billing

Patient Information (Demographics)

Formulario de Información del Paciente

Appointments

Accepting walk-ins.

  • Sunday: 12 to 5 p.m.
  • Monday - Friday: 7 a.m. to 9 p.m.
  • Saturday: 12 to 5 p.m.

Insurance Plans

To ensure you can get the care you need, UNC Physician Network practices participate in a wide range of health plans and accepts most major insurance providers; however, it is important that you contact your insurance provider before receiving treatment to verify that you have full coverage. You should also determine your individual plan requirements regarding referrals, authorizations and co-pay/deductible amounts. View a list of our health plans accepted.

Prescriptions

You can request prescription refills or submit questions to your physician regarding your medication by using our online patient portal. If you do not have a My UNC Chart account and you need a refill, contact your pharmacist before your supply runs out. This allows ample time for the pharmacist to obtain approval from the physician to prepare your medication. Refills are not handled after hours or on weekends. If you have any questions about your medication, or if you're experiencing difficulty taking your medications, bring it to the attention of your pharmacist and our clinic.