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Updates

COVID-19: Vaccine information and additional resources

Medicaid: The program is changing and you must take steps to keep your UNC Health providers

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    The UNC Family Medicine Center

COVID-19 Precautions

If you have COVID-19 symptoms (such as cough, fever, shortness of breath, sore throat, chest pain, vomiting, diarrhea, recent loss of smell or taste, chills), have tested positive for COVID-19 in the last 14 days or are concerned you may have been exposed to COVID-19, please call the urgent care location before scheduling an appointment.

Contact Us

Call 984-974-0210 to schedule an appointment.

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The UNC Family Medicine Center at Chapel Hill

The UNC Family Medicine Center at Chapel Hill is a full-service primary care practice that provides health care for individuals and families over the course of their lives. Our doctors deliver babies, care for children as they grow and care for you and your family as you age. We also work to promote the health of the people of North Carolina and the nation through leadership and innovation in clinical practice, medical education, research and community service. We look forward to building a long and healthy relationship with your family! For more information about The UNC Family Medicine Center, please visit uncfmc.org.

The UNC Family Medicine center is pleased to offer extended urgent care services through UNC Urgent Care at The Family Medicine Center. Convenient urgent care services brought to you by the same great care team.

Services

Hours and Locations

UPDATED HOURS DUE to COVID-19:

No clinic or urgent care from 7:00 AM- 8:00 AM on weekdays

No clinic or urgent care after 5:00 PM on weekdays

If you are unable to keep an appointment, please call us at 984-974-0210 as soon as possible to reschedule or cancel. We request at least 24 hours’ notice, and in consideration of others, those who repeatedly miss appointments without notice may be limited in their ability to schedule future appointments.

Meet Our Team

Meet Our Residents

For Patients

Forms

Acknowledgement of Receipt of Notice of Privacy Practices

Authorization for Release of Medical Information

Financial Assistance Policy

Política de Asistencia Financiera

General Consent for Treatment

Consentimiento General para el Tratamiento

Limited Release of Health Information: Friends and Family

New Patient Medical History

Notice of Privacy Practices Brochure

Notice of Separate Billing

Patient Information (Demographics)

Formulario de Información del Paciente

Appointments

To schedule, reschedule, or cancel an appointment by phone, call 984-974-0210 and follow the automated instructions.

Returning patients can schedule online at UNCMyChart.

Insurance Plans

To ensure you can get the care you need, UNC Physician Network practices participate in a wide range of health plans and accepts most major insurance providers; however, it is important that you contact your insurance provider before receiving treatment to verify that you have full coverage. You should also determine your individual plan requirements regarding referrals, authorizations and co-pay/deductible amounts. View a list of our health plans accepted.

Lab Appointments and Information

Hours

  • Monday, Tuesday, Thursday and Friday 8:15 AM- 7:00 PM
  • Wednesday 8:15 AM- 5:45 PM
  • Saturday 8:15 AM-12:00 PM

Lab only appointments are scheduled for the hours between 8:00 AM and 12:00 PM- no afternoon or Saturday appointments can be scheduled, walk-in only. Lab appointments can only be scheduled by email once you leave UNC Family Medicine Center. We do not accept call-in lab appointments.

Directions

  • Lab patients getting tested for glucose (blood sugar) and cholesterol (lipids) should not eat anything after 10:00 PM the night before, or at least 8 hours prior to, your scheduled appointment. Be sure to drink plenty of water before your visit.
  • On the day of your appointment, please check-in at the Front Desk. Do not go directly to the Lab.
  • Anyone who is given a lab order form by their provider can make a lab only appointment, and should schedule it before leaving the Family Medicine Center

Prescriptions

To refill a prescription, call your pharmacy in advance. Please call at least 7 business days before you will run out of medication. The pharmacy’s telephone number and your prescription number are listed on the prescription package. Most prescriptions can be refilled by following this simple procedure.

Some medications require an office visit prior to refill. Examples that require an office visit include all controlled prescription medications (such as stimulants, opioids, and benzodiazepines), and any prescription medications if you have not had an appointment at the FMC within the last 12 months.

If an appointment is required, please schedule through My UNC Chart or call 984-974-0210 to make an appointment. Bring all current prescriptions and over-the-counter (OTC) medications with you for your doctor to review.

Please contact our office via My UNC Chart or at 984-974-0210 if there are any changes in your preferred pharmacy, or if you need an appointment or other information.

Medical Records Request

UNC Health Care's Medical Information Management Department provides assistance with all patient medical records. Learn how to request medical records on the Medical Records and Privacy page.