Operational Support at UNCPN

Operational Support

Your practice will receive exceptional support and services as a member of UNCPN. From operations to human resources, our team will expertly support your practice, allowing you to spend more time on patient care.

Human Resources

  • Position advertising
  • Recruiting
  • Screening and selection consultation
  • Hiring of new and vacant positions
  • Payroll
  • Benefits management
  • Training
  • Consultation

Managed Care

Information Technology

  • Access to hardware
  • Access to software
  • Training
  • Troubleshooting support

Quality Initiative

  • Accreditation support for facility and physicians including NCQA and PCMH certification
  • Infection control, patient safety and employee safety evaluation and consultation
  • Practice performance improvement consultation through a variety of methods including satisfaction surveys

Risk Management

  • Provision of medical malpractice liability coverage
  • Education and training for providers and staff

Compliance and Coding

  • Identify opportunities for maximum reimbursement
  • Compliance and coding training, reporting and monitoring
  • Educate providers on compliance with the Federal Documentation Guidelines Assistance in attaining compliance with upcoming ICD-10 requirements


  • Network marketing through various media and events
  • Consultation of practice-specific opportunities

Legal Services

  • Creation and review of contracts and lease agreements
  • Compliance with health care statuses and regulations

Centralized Billing Office

  • Revenue cycle management services

Administrative Support

  • Network and practice development

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